Privacy Policy

Overview

We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, share, and safeguard data on our website for our dog food services in India. We comply with standard practices and relevant laws such as the DPDP Act.

Information We Collect

We gather personal data you provide, such as name, email, phone number, shipping address, and payment details during orders or sign-ups. We also collect usage data like IP address, browser type, and pages visited via cookies and analytics tools. Dog owners may share pet details (e.g., breed, age) for personalized nutrition advice.

How We Use Your Data

Your information helps process orders, ship products, send updates on promotions or deliveries, and improve our services. We use it for customer support, marketing emails (with opt-out), and analyzing site performance to better serve pet parents. We never sell your data to third parties.

Cookies and Tracking

Our site uses essential cookies for functionality and optional ones for analytics (e.g., Google Analytics). You can manage preferences via browser settings. Third-party tools like payment gateways may set their own cookies during checkout.

Data Sharing

We share data only with trusted partners like shipping providers (e.g., for deliveries), payment processors, and service providers under strict agreements. No sharing occurs without your consent, except as required by law or to protect our business.

Your Rights

You can access, correct, delete, or request your data by emailing hello@dogchef.in. Opt out of marketing anytime via unsubscribe links. We retain order data for 6 years for legal and service reasons.

Children's Privacy

Our site is not for children under 13. We do not knowingly collect their data.privacypolicies

Changes to Policy

We may update this policy with out notice.

Last updated: May 10, 2026.